Oracle CX
Elevate your customer experience with Oracle CX.
Discover Oracle CX Solutions with Us! Our IT Consulting team is here to assist you in unlocking the power of Oracle CX and getting the most out of your system. Allow us to assist you in your success.
Learn more about Oracle (CX) Customer Experience
Our goal at DLK Group is to give you access to the most recent Oracle CX new business solutions. By clicking the link below, we'll give you the tools you need to quickly and easily find the answers to your questions thanks to our expertise in technology and customer service.
Oracle CX Suite
Oracle CX encompasses Sales, Service, Marketing, Commerce, Social, and Data categories, while also providing a versatile Platform for building customized solutions and specialized Industry Solutions to meet the unique demands of various sectors.
Oracle Cloud HCM
Oracle CX improves customer connections, sales efficiency, and service with personalized experiences, fostering long-term client loyalty and enabling businesses to consistently exceed expectations.
Integrated Cloud CX Suite Businesss intelligent Solutions
Oracle CX encompasses Sales, Service, Marketing, Commerce, Social, and Data categories, while also providing a versatile Platform for building customized solutions and specialized Industry Solutions to meet the unique demands of various sectors.
Industry Solutions
Tailor CX solutions to specific industries such as finance, healthcare, and retail, addressing unique challenges and opportunities within each sector.
Sales
Improve your sales processes using lead management, opportunity tracking, and precise forecasting tools. This will help maximize revenue generation and enhance customer relationship management.
CX Platform
Oracle CX's platform supports all these categories, offering a unified environment to develop and deploy tailored customer experience solutions.
Marketing
Oracle Marketing is a powerful tool for cross-channel marketing, streamlining customer signals for better ROI and loyalty. Real-time performance insights help you make quick campaign decisions.
Service
Deliver outstanding customer service by efficiently managing cases, offering self-service options, and resolving issues proactively, resulting in increased customer satisfaction and loyalty.
Advertising
Identify your target audience and reach them in the right place. Ensure your ads are seen by real people. Use Oracle Advertising to measure success and plan for the future.
Here are some Key Features of the Oracle CX Suite
Oracle Customer Experience (CX) is a suite of cloud-based applications and tools designed to help businesses manage and enhance their customer interactions throughout the customer lifecycle, covering marketing, sales, commerce and service, and more. Here are some key features and components of Oracle CX:
Advertising
Identify your target audience and reach them in the right place. Ensure your ads are seen by real people. Use Oracle Advertising to measure success and plan for the future.
Ad Campaign Management
Oracle CX provides tools to plan, execute, and optimize advertising campaigns across various digital channels.
Ad Campaign Management
Oracle CX provides tools to plan, execute, and optimize advertising campaigns across various digital channels.
Real-time Insights
Oracle CX offers real-time analytics to monitor ad performance and make data-driven decisions.
Benefits & Capabilities of the CX Platform?
Oracle CX Cloud supports all aspects of a company's sales, marketing, e-commerce, and customer service. The following applications and modules are included in the platform:
Oracle CX Sales Force Automation (SFA).
Sales Force Automation helps sales teams become more efficient and effective, allowing them to close more deals faster and with less effort. It also provides real-time visibility into customer data, helping sales teams make better decisions.
Oracle CX CPQ
Oracle CX CPQ provides a suite of powerful features, such as automated product configuration, guided selling, and pricing management, to assist businesses in quickly and accurately generating quotes and configuring products.
Built-in functionality of the Oracle CX Suite
Unity Customer Data Platform
Personalise the customer experience by using a customer data platform that offers a single, dynamic view of each account and distributes intelligence to marketing, sales, service, and commerce in real time.
Modules
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Unified customer profile
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Customer profile enrichment
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Real-time, smart segmentation
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Customer analytics
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Actionable intelligence
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CX integrations
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Segmentation
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Behavioral Intelligence
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Testing and Personalization
DLKGroup: Our Partnership with Oracle
At DLK Group we strive to provide the best services and solutions to our clients, and are committed to helping them maximize the potential of their businesses. With our expertise and experience, we can help you leverage the power of Oracle Cloud HCM and reap the benefits of this powerful technology.
